Note: POSSIBLE DELAYS ON DELIVERIES FOR SOME AREAS OF THE UK CONTINUE.
We are currently offering free UK delivery on all orders over £50.
For orders under £50 we charge:
- £2.95 - UK standard tracked delivery
- Some products may offer Free Delivery codes, please check on the product listing.
We use Yodel & Royal Mail for all of our UK deliveries and most of our orders are delivered within 2 - 3 days.
Order cut-off for all delivery services is 2pm (UK time). Orders placed after 2pm will be treated, for the purposes of delivery, as having been placed the next working day.
You will receive email confirmation once your order has been dispatched and the courier specifics reference will be located near the bottom of the email, underneath your order details. Please ensure you check your spam filtered emails before contacting us to ask for the tracking reference.
We try our best to accommodate and be as flexible as possible, please email us if you have any specific requirements at firstname.lastname@example.org Working days are defined as Monday – Friday (excluding bank and public holidays) – therefore any orders placed after 2pm on Friday will not be processed until Monday.
ROYAL MAIL RESTRICTED ITEMS SUCH AS BATTERIES & SOME LIQUIDS WILL BE SENT VIA YODEL OR OTHER SERVICE
Upgrade to special delivery for a flat fee of £6.95 for guaranteed next day delivery. Special Delivery will be shipped via Royal Mail or DPD) Royal Mail Signed For and Royal Mail Special Delivery require a signature to confirm receipt. If a signature cannot be obtained, the carrier may ask a neighbor to sign for the delivery. Deliveries that require a signature will not be left if a signature cannot be obtained. If the carrier leaves the delivery with a neighbor or at your local post office, they will leave a card for you telling you where it is. You may, when placing your order online, specify a different delivery address than your payment address if that is more convenient for you. All delivery timescales are approximate and subject to availability. The precise timing of a delivery cannot be specified.
Insurance – PLEASE READ
All our free flat rate and Royal Mail Signed for services are insured up to the value of £50. We recommend choosing the Royal Mail Special Delivery option for all orders over £50 as this covers goods up to £500 and is guaranteed next day delivery. We can only refund / replace goods up to the value of £50 if the Royal Mail Signed for option is chosen. If your order has not arrived within 3 working days please contact us with your order number immediately. If you require any clarification on the above please feel free to contact us by emailing email@example.com.